Official Merchant Communication

Contact Us & Business Address

In compliance with RBI Payment Aggregator Guidelines & PhonePe Merchant Terms

Merchant Business Entity Information

KeralaGoldAPI is an official Indian bullion pricing API and e-commerce jewelry technology platform operated by Albin Ouseph. We provide real-time bullion benchmark feeds and automated repricing software to jewelry retailers, e-commerce stores, and software developers across India.

Operating Entity Name

KeralaGoldAPI (Prop. Albin Ouseph)

Industry Classification

Software as a Service (SaaS) / IT Enabled Services

Registered Office Address

Ouseph Villa, Poovathingal House,
Thrissur District, Kerala, India – 680001

Business Operating Hours

Monday – Saturday: 10:00 AM – 6:00 PM IST

Direct Contact Channels

Official Support & Billing Email

albinouseph12@gmail.com

Customer Support & Verification Phone

+91 7510640182

Grievance Redressal & Support SLA

In accordance with the Information Technology Act, 2000 and consumer protection guidelines, our designated Grievance Officer details are provided below:

Grievance Officer: Albin Ouseph
Designation: Founder & Lead Systems Architect
Email: albinouseph12@gmail.com
Phone: +91 7510640182
Turnaround Time (TAT): Initial response within 24 business hours; ticket resolution within 3 business days.

Payment Gateway Partner

Online payments for KeralaGoldAPI Pro Store and Enterprise subscriptions are processed securely through PhonePe Payment Gateway using 256-bit SSL encryption. We accept UPI (Google Pay, PhonePe, Paytm, BHIM), RuPay/Visa/Mastercard debit and credit cards, and Netbanking.